Delivery and shipping
Shipping is free to all EU countries.
The products are shipped from various European countries and typically orders are delivered 4-8 days from the shipment date. All orders are normally shipped within 2 Days of ordering, (excluding weekends and public holidays).
However, on rare occasions deliveries may take longer. For example; during public holidays, (including foreign holidays), festive periods, or courier delays. Due to the fast moving stock items of electric scooters and electric bikes some items may be found to be “out of stock” after ordering, if this is the case we may offer an alternative equivalent product specifically at no extra cost to you. However if you are not happy with the alternative product a full and immediate refund will be issued.
If you are not at home during delivery our courier will leave you an ‘attempted delivery’ card. They may try to deliver to your immediate neighbours. If they are unable to deliver to your neighbours your item will be taken back to the local depot and they will attempt a second delivery, normally the next working day. If unsuccessful the courier will return your parcel to your local depot where you can rearrange delivery.